Beyond Renovation Ltd (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website https://beyondreno.co.nz/, contact us, or engage with our services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: This includes your name, email address, phone number, physical address, and other details you provide when you contact us, request a quote, or engage in any form of communication with us.
  • Usage Data: We may collect information about how you interact with our website. This includes IP addresses, browser type, pages visited, the time and date of your visit, and other diagnostic data.
  • Cookies and Tracking Data: Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small files placed on your device to track certain information, such as browsing history and preferences.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To respond to your inquiries and provide you with information regarding our services.
  • To process quotes, service requests, and communication regarding renovations.
  • To personalize and improve our website’s functionality and user experience.
  • To analyse website usage and enhance our services.
  • To comply with legal requirements or in response to a legal process.
  • To protect the rights, property, or safety of Beyond Renovation Ltd, our customers, or others.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We may engage third-party service providers to assist in delivering our services, such as payment processing, website hosting, or marketing activities. These providers are obligated to maintain the confidentiality of your information.
  • Legal Requirements: We may disclose your personal information if required by law or to protect our rights or the safety of others.

4. Data Security

We take the security of your personal information seriously and use appropriate technical and organizational measures to safeguard your data. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, but we continually improve our security practices.

5. Your Data Protection Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request copies of your personal data.
  • Correction: You can request that we correct any information you believe is inaccurate or incomplete.
  • Deletion: You may request the deletion of your personal data under certain conditions.
  • Restriction of Processing: You can request that we limit the processing of your personal information.
  • Objection to Processing: You can object to the processing of your personal information in some circumstances.
  • Data Portability: You can request that we transfer your data to another organization or directly to you.

To exercise any of these rights, please contact us at vicky@beyondreno.co.nz.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will have a new effective date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Beyond Renovation Ltd
1 Leatherwood Road, Takanini 2110
Phone: +64 210 265 9040
Email: vicky@beyondreno.co.nz

By continuing to use our website and services, you acknowledge that you have read and understood this Privacy Policy.